Avelina R.

Nicole and Alex helped our family purchase our first home. As first time Buyers, we had no idea what to expect and if we would even be able to qualify for a home loan. Our rent kept increasing in Orange County and we were scared. A friend of ours referred us to Nicole and reassured us that she genuinely cared and would make sure we were taken care of. 

Nicole returned my call immediately and we arranged a time to meet so we could talk with a loan person. The whole team was patient and spent time answering our questions and educating us about the real estate market and how they could help us. Their guidance was spot-on and very appreciated. From our first phone call, we really felt like they were looking out for us and they kept reassuring us and helping us to understand what the next steps would be. Their caring and empathetic approach really made us feel safe and comfortable. We soon realized that most of what we saw online was ‘too good 2 be true’ and they helped explain why online data is so inaccurate and why it’s best to get the information directly from your Realtor. Nicole and Alex had extra tools and data that they showed us so we could see on a map what home prices looked like across any mapped area. They also showed us how we could tell when the prices in an area were going to increase and which areas were going to be up and coming so we wouldn’t chase the market and get into bidding wars. By the time we went shopping for homes, we felt like we had just taken a real estate course and had full confidence that this Team would guide us in the right direction. 

We were also very pleased with the loan officer who worked with us because when our offer was accepted on our new home in Corona, the other Agent told us that it was because Nicole and Alex’s team wrote very clean offers and that the loan officer was better than most they had seen and was always ahead of our deadlines. The communication with everyone was amazing! We are so happy that we chose your team!